Testimonials
What our customers say!
Read testimonials from past clients who share their story.
Highly recommend this emergency ER
My cat was accidently hit by our garage door. My Vet is now closed on Saturdays, so was at a loss where to go and who to trust. I was sent to East Metro ER and was totally pleased. Dr Collins and the assistant were so quick to assess and give my cat some good TLC for pain and soreness. They did not recommend any unnecessary testing. The receptionist was very caring and kind, as well. I give them Five Stars. Would highly recommend this practice.
~ Vada T.
Blue Mauldin
I can not even begin to put into words on how thankful I am for Dr. Cline! He saved my puppies life! We went in with what seemed like an almost lifeless puppy and here we are a few weeks later and he’s even better than he was before he got sick. Dr. Cline went above and beyond and acted in such a timely manner I could never thank him enough. Me working in vet med myself (had high expectations) and he and his techs exceeded those expectations without a doubt! So beyond thankful! And on top of all that went out of his way to call and check on my baby ON HIS OWN TIME! Now that’s what I call dedication and passion about his work! Thank you so much Dr. Cline for absolutely everything!!
~ Marissa M
Thank you for you kindness
My wife and I brought our cat, Cali, to East Metro Emergency and the Dr. and entire staff was very professional, concerned and caring. Our fur baby must have passed on the drive to their office and the entire staff was very respectful of our baby and us during this emotional event. Their made a room available to us to be with her for as long as we needed and their asked if they can do anything for us. EMA took care of the calls for the pet crematorium. The staff also sent a beautiful condolence card to us which was appreciated and unexpected. They are all All-Stars in our eyes.
I would recommend them to anyone and would absolutely use their services in the future.
~ Nicholas V.
New Life
Today make 1 week since my Dior had her six pups. I can’t thank East Metro enough for staying by my side while she delivered. I was a nervous wreck. It was the plan we had in place but thank God for sending a light to help me through this process. Mom and pups are doing great. I can never say enough about the wonderful staff. Dr you’re the best !
~ Taletha B.
They were caring about Jelly Bean, but very concerned about me.
I had an emergency with my child, Jelly Bean. She got excellent treatment the second she was there. Unfortunately, her heart just gave out. I want to thank Dr. Mary Moon and her staff for ALL they did to try to save her. If you or I ever need emergency help again. I would use this clinic again. They were caring about Jelly Bean, but very concerned about me. THANK YOU AGAIN.for everything you did for us.
~ Cindy H.
So happy
My baby Osho 22 had a bite wound and in a bad place the cast and crew at the emergency animal clinic took care of her immediately and saved her a lot of pain and suffering as well as me just fabulous people whom I think the world of when they helped my little cat and me get a good nights sleep and a pleasant next afternoon she’s with me now so pleased she is showing she got their help and thanking me every minute since and I’m sure doctors and staff as well I just can not say enough good about them.
~ Michael H.
Doctor really explained everything that was needed.
A friend of mine’s dog was hit by a car. I went with her for support. The doctors and staff did everything they could to help her. Doctor really explained everything that was needed. They offered us Carecredit as a payment option which was great because not everyone has an emergency fund.
~ Kelly F.
A scary night
We lost our dog to bladder cancer and six days later found ourselves at the vet with her sister. She was in congestive heart failure and they were not sure she would make it through the night. Heartbroken, we took her to East Metro. After an emotional week and a stressful day, we were concerned and anxious about our pet. The staff took her in right away and started working with her while we stayed and did paperwork. They were very thorough, explained the care she would receive and how much they would bill. Our baby survived the night. I can’t thank them enough for what they do.
~ Brenda C.
