When you visit

Prepare for your emergency visit

At East Metro Animal Emergency Clinic, our commitment extends beyond exceptional emergency pet care to ensure a seamless and transparent experience. If you have any questions, please don’t hesitate to reach out to our staff. 

Prior to Arrival

Whenever possible, please try to call ahead at (678) 212-0300 so that we may be able to better prepare for your visit and explain the process to you.

Please bring your pet’s medication and medical records or paperwork with you. Provide details of what happened with your pet before, during, and after you first noticed a problem. A thorough history will aid us in providing the best care.

Upon Arrival

You will be provided check-in form and be registered in our system. Your pet will then be taken in to our treatment area for triage and problem assessment.

Treatment

A thorough nose-to-tail physical exam of your pet will be conducted by our veterinarian. You will be provided an estimate for any diagnostic testing needed which may include lab work or x-rays. After test results are reviewed, treatment services to best care for your pet will be discussed with you.

Payment Info

We require payment in full for all services at the time services are rendered. The exam fee is $186 before midnight and$221 after midnight. Any diagnostic testing, treatments, and service fees will be in addition to the exam fee. For your convenience we accept: 

• Cash 
• Credit Card (VISA, MasterCard, Discover, American Express) 
• CareCredit: a medical credit card that you can be approved for in minutes. 
• ScratchPay: financing solution that offers payment plans from 6-24 months.